HomeReturn and Refund Policy

Return and Refund Policy

Cancellation & Refund Policy

Thank you for using WebTrackFlow.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to WebTrackFlow India
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • The website refers to WebTrackFlow, accessible from webtrackflow.com.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

WebTrackFlow follows a reliable refund policy to let our customers feel privileged about their association with us. Please read the guidelines governing the refund policy.

  1. If you wish to cancel your account, notify us at least 7 days before the end of your term (via an email to support@webtrackflow.com). Upon cancellation, your data is deleted from our servers. Since the deletion of all data is final, please be sure that you do, in fact, want to cancel your account before doing so.
  2. Your subscription gets renewed automatically at the end of each month.
  3. You can upgrade or downgrade the level of our services at any time during your usage; however, WebTrackFlow does not refund any fees in that case.
  4. If you stop using our services in between the term, we will not refund you the fees paid by you for the remaining term.
  5. We reserve the right to modify or terminate the WebTrackFlow service(s) for any reason, without notice at any time.
  6. Fraud: Without limiting any other remedies, WebTrackFlow may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance or investigation, or otherwise, forcefully removed our branding) have engaged in fraudulent activity in connection with the services offered by us.
  7. Note: No refunds are offered, even if a plan is canceled mid-month.

15-Day No Obligation Cancellation

WebTrackFlow offers SaaS service to companies under a 15-day no-obligation cancellation policy. The no-obligation cancellation begins immediately upon account activation. The 15-day no-obligation cancellation period only applies to new customers and does not apply to existing customers that have a subscription plan. WebTrackFlow will also not honor a free trial period for customers who were once paying subscribers, canceled, and then decided to re-instate their subscription to WebTrackFlow.

At any time during the 15-day, potential subscriber (customer) can cancel their account and will be refunded in full with a minor service charge.

In order to continue using SaaS after the 15-day no-obligation cancellation period, you will be automatically put to continue to your selected payment plan, which you have selected initially at the time of buying from a range of selections of monthly or receiving a discount by paying for half a year or full year of service.

Monthly Billing, Cancellation, and Refund Policies

WebTrackFlow charges and collects in advance for the use of the SaaS service. All services rendered are non-refundable. Once a customer selects a subscription plan and provides billing information, WebTrackFlow will calculate a pro-rated amount with the first payment due on signing.

All subscriptions, monthly, quarterly, and yearly, renew automatically on their due renewal date according to the date of purchase until officially canceled in writing. Customers may cancel anytime by emailing a notice to: support@webtrackflow.com.

Customers will receive an email from WebTrackFlow confirming that their subscription to the SaaS service has been canceled.


  • No refunds or credits for partial months, quarters, or years of service will be refunded to a customer upon cancellation.
  • All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the customer is responsible for payments of all such taxes, levies, or duties.
  • For offer/discount purchases, a refund request should be raised within 48 hours of purchase.

The fees that WebTrackFlow charges for the monthly, quarterly, or yearly services exclude phone and Internet access charges, as well as other data transmission charges. Any currency exchange settlements are based on the customer’s agreement with the payment method provider. To be clear: these charges are the customer’s responsibility.

Customers have the ability to upgrade or downgrade their subscription plan for the SaaS services at any time. For any kind of upgrade or downgrade in subscription, the customer has to write to support@webtrackflow.com. The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle.

With regards to downgrades on a subscription, WebTrackFlow does not issue refunds or credits for partial months of service.

WebTrackFlow reserves the right to refuse/cancel a subscription to any of the SaaS services bought from WebTrackFlow.com. If WebTrackFlow refuses a new or renewing subscription/membership, registrants will be offered a refund on a pro-rata basis of pending days in the subscription plan bought with an additional cancellation charge of $4.99.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: support@webtrackflow.com
  • By visiting this page on our website: https://webtrackflow.com/contact-us

Start Tracking Your First Website Now

A Platform To Grow Your Business